Frequently Asked Questions
99Invoice is a cloud-based invoicing and business management software that helps freelancers, small businesses, and companies create invoices, estimates, manage customers, businesses, and payments easily from one platform.
99Invoice can be used by freelancers, startups, small and medium-sized businesses, agencies, consultants, accountants, and online sellers. It is suitable for anyone who needs a simple and reliable invoicing solution.
Yes. 99Invoice offers a free/basic plan with limited features so you can explore the platform before upgrading to a paid plan.
99Invoice offers multiple subscription plans, including Basic, Standard, and Premium. Each plan comes with different features and usage limits, allowing you to choose the plan that best fits your business requirements.
Yes. You can upgrade, downgrade, or cancel your subscription at any time directly from your account dashboard. Changes will take effect according to your billing cycle.
Yes. You can choose between monthly and yearly billing options. Yearly subscriptions offer better value and cost savings compared to monthly plans.
Yes. All payments are processed securely through trusted third-party payment gateways. 99Invoice does not store your credit card or payment details on its servers.
Yes. 99Invoice uses industry-standard security practices to protect your data. Your invoices, customer information, and business records remain private and fully owned by you.
Yes. Online payment options are available on supported subscription plans, allowing your customers to pay invoices online quickly and securely.
Yes. Depending on your subscription plan, you can manage one or multiple businesses under a single 99Invoice account.
Yes. Multi-user access with role-based permissions is available on selected plans, enabling you to collaborate with team members or accountants securely.
Yes. 99Invoice includes professionally designed invoice templates. The number of available templates depends on your subscription plan.
Yes. HRM features are available on selected plans and help you manage users and basic employee-related information within the platform.
Yes. You can export your invoices and related business data at any time for record-keeping or accounting purposes.
Yes. You can cancel your subscription at any time. Your account will remain active until the end of your current billing period.
Subscription payments are non-refundable, except where required by applicable law. If you experience any billing issues, you may contact our support team for assistance.
If you cancel your subscription, your account will remain accessible with limited features. You can reactivate your subscription at any time by upgrading again.
Yes. 99Invoice is a web-based platform and works smoothly on desktops, tablets, and mobile browsers. Dedicated mobile applications may be introduced in the future.
You can contact the 99Invoice support team by email at support@99invoice.com or by visiting the official website at https://99invoice.com. We are happy to assist you with any questions or issues.